Frequently Asked Questions

Questions about Online Backup

• Why does my business need to backup its data?
• I only use my computer at home. Why do I need to backup my data?
• What are the advantages of online backup?
• Is there a difference between online backup, remote backup and offsite backup?
• Why should I use AIS online backup service from Advanced Info Storage?

Q: Why does my business need to backup its data?

A. If your business is like most businesses, your data is crucial to the everyday operations of your company. Moreover, the data on your computers is vulnerable to human error, accidental deletion, computer and hard drive failure, viruses, theft and natural disasters such as fires and floods. Ask yourself these questions: If your business did lose its data, how long would it take to recreate? Could your business survive without its customer records, emails, financial data and other documents? Because data is so important and because data is so vulnerable, every business needs a proper method of backing up.

Q: I Only use my computer at home. Why do I need to backup my data?

A. Nearly everyone has invaluable information on their computers such as personal financial information, important documents, emails and contact information. Your computer may also store irreplaceable multimedia files such as digital pictures. Unfortunately, as computers have become more useful, they have also become more vulnerable to data loss from viruses, hard drive and equipment failures, accidental deletions and theft. Properly backing up ensures that you will never lose your important files.

Q: What are the advantages of online backup?

A. While backing up your data to tapes, CDs, DVDs, ZIP disks or other removable storage devices is certainly better than not backing up at all, these methods are inferior to online backup. First, there is the inconvenience of having to store these types of storage devices offsite. Otherwise, your backups may be destroyed along with your computer(s) in the event of a fire, flood or theft. In today's world, onsite backup really is not considered backing up. Second, if you back up only to removable storage devices, you run the risk of losing your data because tapes, hard drives, even CDs and DVDs all eventually fail. Third, recovering files can be a tedious and difficult process.

Online backup, on the other hand, eliminates the hassles and the worries of traditional onsite backup. Online backup is easy to use, automatic, secure, scalable and affordable. Moreover, online backup requires nothing more than a computer and an Internet connection.

Q: Is there a difference between online backup and remote backup?

A. No, these two terms are generally used interchangeably. There is, of course, a difference between different online backup services.

Q: Why should I use AIS online backup service from Advanced Info Storage?

A. Because we are the best of course!!! Seriously, many factors differentiate AIS from other online backup services. AIS was created to satisfy the broad need for an easy to use, automatic and secure method of backing up data offsite. The goal of AIS was to design a cost-effective backup service that could be used by anyone with even the most limited computer expertise, yet with the functionality and features of backup systems used by Fortune 500 companies. Since its market introduction, AIS has quickly gained recognition with customers nationwide, who have come to recognize that AIS provides them with a backup solution that is simple to setup, easy to use, completely automatic and most importantly, secure and completely reliable.

However, software features and usability are only part of what makes AIS stand out. Advanced Info Storage has built its reputation on providing world class customer service and technical support. At Advanced Info Storage, we understand how important each customer's data is, and that understanding influences everything we do. We do not view backing up as just another computer application or software product. We view backing up as insuring the valuable assets of a business or an individual, whether it be a medical office's client records or a family's irreplaceable digital pictures. Advanced Info Storage's AIS online backup service truly is insurance for your data.